WhatsApp Business API and automation
WhatsApp Business API provider and automation in India
Convic is our WhatsApp CRM and automation platform, built by Softgrid, a Meta Business Partner. Run broadcasts, product catalogues, chatbot flows and a shared team inbox on the official WhatsApp Business API.
What you get
Official API, no ban risk from workarounds
Your business runs on Meta's own platform with approved templates, not unofficial tools that can get your number blocked.
Chatbots that qualify leads
Multi-step flows ask the right questions, collect details and hand warm leads to your team around the clock.
Broadcasts and catalogues
Send approved campaigns, share products and take orders inside the chat.
Shared inbox and CRM
Your whole team replies from one place with customer history, tags and lead status.
Who this is for
- ✓Education and consulting firms handling many enquiries
- ✓Retail and D2C brands running promotions
- ✓Distributors updating dealers
- ✓Any business that already sells over WhatsApp
How we deliver
- Step 1
Discover
We map your workflow, users and goals first.
- Step 2
Design
Wireframes and UI you approve before development.
- Step 3
Develop
Weekly demos on a maintainable MERN or Flutter codebase.
- Step 4
Deploy
Testing, hosting, domain and store submission handled.
- Step 5
Support
Monitoring and updates after launch.
Common questions
What do I need to start?
A business phone number, your business details and a Meta business account. We handle the API setup, template approvals and flow design.
Are there message charges?
Meta charges per conversation category, and Convic has its own subscription. We explain the full cost before you commit.
Can WhatsApp connect to my website or app?
Yes. We connect Convic to your forms, store and apps so leads and orders flow straight into your chats.
Also see: Custom software development, Android and iOS app development, E-commerce development
Ready to talk about your project?
Book a free strategy call or message us on WhatsApp. We reply within one business day.